Effective Date: June 2026 • Version 1.0 • Energy Action Hub CIC (Company No. 17139391)
Energy Protocols is committed to preventing money laundering, terrorist financing, fraud, corruption, and other financial crimes. This AML/KYC Policy establishes the standards and procedures that all users must follow when accessing our platform and services.
The purpose of this policy is to:
Before accessing certain services, users may be required to complete identity verification. The verification process may include:
Energy Protocols applies a risk-based approach. Users may be categorised as:
Standard verification requirements.
Enhanced identity verification may be required.
Additional due diligence procedures may apply, including source of funds verification.
Energy Protocols reserves the right to request additional documentation, including:
Enhanced Due Diligence may be applied when large transactions are detected, unusual trading activity occurs, suspicious behaviour is identified, or regulatory obligations require additional verification.
The following activities are strictly prohibited:
Any violation may result in immediate account suspension or termination.
Energy Protocols may screen users against international sanctions lists, including but not limited to:
Users appearing on restricted or sanctioned lists may be denied access to the platform.
Energy Protocols may continuously monitor transactions and account activities to identify suspicious behaviour, including:
If suspicious activity is identified, Energy Protocols reserves the right to freeze transactions, restrict withdrawals, suspend accounts, request additional information, and report activities to relevant authorities where legally required.
Energy Protocols may retain user identification records and transaction data for the period required under applicable laws and regulations.
User information collected through AML/KYC procedures is protected using industry-standard security measures. Information may only be shared when legally required, for regulatory compliance, or with authorised verification providers.
Verification is not a one-time process. Energy Protocols may periodically reverify user information, update identification records, and request additional documentation.
Energy Protocols reserves the right to refuse service, suspend accounts, or terminate business relationships if verification requirements are not met, false information is provided, suspicious activities are detected, or legal or regulatory concerns arise.
Users agree to provide accurate information, maintain updated records, cooperate with verification requests, and comply with applicable laws and regulations. Failure to comply may result in service restrictions.
Compliance Department — Energy Protocols
For AML/KYC-related enquiries, please contact us through one of the following official channels:
Important Disclaimer: Energy Protocols is a technology platform utilising AI-assisted market analysis and trading strategies. Participation in financial markets involves risk, and past performance does not guarantee future results. All users are responsible for understanding the risks associated with trading and investment activities. By using Energy Protocols, users acknowledge and agree to this AML/KYC Policy.